The Consumer Customer has the right to withdraw from the purchase contract, without any penalty and without specifying the reason, within 14 working days from the date of delivery of the Product.
The right of withdrawal can be exercised by sending a formal notice of withdrawal to Cerutti Inox within the time limit stated above by means of:
registered letter, with return receipt, addressed to the registered office of Cerutti Inox S.r.l., in Cuzzago di Premosello Chiovenda (VB), Via della Resistenza n. 41/a;
by or without using the withdrawal application form available in the Website’s section Right of withdrawal and attached hereto as Schedule A. Under no circumstance will Cerutti Inox accept any withdrawal notices which do not enable Cerutti Inox to clearly identify the Consumer and the specific purchase order underlying the withdrawal notice.
Registered letter will be considered sent on time with reference to the post stamp date of the receiving post office, without prejudice to the necessary actual receipt thereof by Cerutti Inox. The certified email will be considered sent on time with reference to the date at which the acceptance receipt is issued by the post office, without prejudice to the actual receipt thereof by Cerutti Inox. Any email will be considered sent on time with reference to its dispatching date, without prejudice to the necessary actual receipt thereof by Cerutti Inox.
The physical integrity of the Product to be returned is an essential requirement for the enforcement of any right of withdrawal. No right of withdrawal can be exercised if the Consumer has failed to take appropriate measures to ensure that the Product is being returned in the same condition as it was received (including its packaging). In every event, the Customer will have to take all appropriate measures to protect the Product and ensure that it will be returned to Cerutti Inox in perfect condition.
Any Consumer Customer who has exercised his right of withdrawal is required to return the Product within 14 days, starting from the date when he has duly notified his intention of withdrawal as regulated above, and to pay personally for any shipping expenses. Products will have to be returned to: Cerutti Inox S.r.l., with its registered office in Cuzzago di Premosello Chiovenda (VB), Via della Resistenza n. 41/a. The return will be considered on time with reference to its shipping date, notwithstanding the subsequent successful receipt by Cerutti Inox.
If the buyer has already made one or more payments, they will be returned by Cerutti Inox, using the same payment method chosen for the original payment, within 14 days from the date when Cerutti Inox receives the notice of withdrawal; in any and all cases, reimbursement will be suspended by Cerutti Inox until receipt of the Product by Cerutti Inox or until the withdrawing Consumer Customer has proved having sent them.
Cerutti Inox will not reimburse any shipping expenses for any Product for which the Consumer Customer has exercised his right of withdrawal, nor any shipping expenses for returning the Product over which the right of withdrawal has been exercised.
Cerutti Inox shall not reimburse any additional costs resulting from any payment method other than the least expensive one chosen by the Consumer.
